YOU ASKED. WE ANSWERED.

Do you do custom orders? 

Yes we do! We have a selection of options you can choose from, but please contact us if you can't find what you are looking for and we will do our best to help you! 

 

Do you ship internationally? 

As of right now, we only ship within Thailand. We would love to grow and reach more people in the future though!

 

Do you offer wholesale?

As a small two person team, we're limited in how much we can produce. We do offer discounts on orders over 10 pieces if they're the same design, possibly also if the change is minor (change of name only). Please contact us to discuss options. 

 

Where can I find the size chart?

Swipe left on the product photo listings until you get to the last slide (size chart is the last photo).

 

When will I get my order?

Once orders have been confirmed and paid for, we strive to get them shipped within 1-3 days, though as each piece is made to order, it can take up to 7 days. Any delays will be communicated as soon as possible. We use tracked postage with Kerry which usually takes 1-3 days. If you need your order urgently, please do let us know!

​

What is your returns & REfunds policy?

We do not accept returns on personalised items unless faulty. Faulty items are refundable within 7 days of receipt, upon return and inspection. Please also note that all items are handmade. Therefore they may be slight differences between products. 

As mentioned in the care guide provided, please do not iron directly onto your product as this will damage the vinyl. We will not be responsible for this and will not replace items that have been damaged this way. 

 

How do I get a hold of you? 

If you have questions or concerns regarding an order please email wildrainbowgifts@gmail.com for help! Any other questions not regarding an order/return/exchange, our Instagram DMs are always open! We're all about community and love to get to know you more!